Swan Services. Commercial Contract Cleaners. Sydney. Brisbane. Melbourne.

Robert Swan
Chairman and Managing Director

As the founder and owner, Bob has led the business in its steady growth for over 39 years. He is committed to excellence in service and client relations. He is always available to marry his client's in meeting their property needs. Bob has a long association in the cleaning industry and is always available to marry his client's needs with other business contacts. He is willing to enter the coal face without much persuasion. He represented Australia in the World Sailing Championships and received a bronze medal in 1985.

Judy Koch
General Manager - Legal & Human Resources

Judy holds a Bachelor of Arts in Psychology (Honours), a Bachelor of Law and a NSW Solicitor’s practising certificate. She is responsible for Swan’s insurance matters including Public Liability and Workers Compensation. In addition, Judy has been responsible for the development of policies and procedures, which we believe, place Swan at the fore front of employee recruitment, training and safety. She is also responsible for all human resources and for liaising with employee groups. Part of her role is to ensure corporate compliancy. In all these roles, she has a competent team who assist her. Judy is currently a member of the NSW Executive Committee at BSCAA, the Chairman of the Risk Management Committee and the industry spokesperson on various industry concerns.

Fred Itaoui
General Manager Business Development

Fred has been with Swan for 17 years. He holds a Bachelor of Nursing. Fred’s academic accreditation has provided him with a clear understanding of the need for policies, systems and procedures. Since joining Swan, Fred has played a key role in managing a variety of contracts. Fred is responsible for tenders, planning and implementation of contracts. He manages all aspects of operations. Fred has developed and grown with Swan and is an integral part of the management team.

Michael Thunig
OH&S and Quality Assurance Manager

Michael has 18 years in the industry. He is responsible for the overall risk management at our sites, safety, quality assurance and the implemented policies and procedures. In this regard our compliancy and audit requirements are met. He also undertakes risk assessments and investigates incidents and accidents. Michael has a Bachelor Degree in Business Administration and Commerce and plays an important role in driving and maintaining risk management and compliance to OH&S Legislation and QAS.

Paz Torres
Regional Operations Manager

Paz commenced working for Swan Services in 1994. She progressed from a Leading Hand Supervisor at a regional shopping centre to a Manager at Sydney University. She is now our Regional Operations Manager, responsible for shopping centres in New South Wales, Queensland and Victoria.

Pat Davis
Contracts and Tendering Manager

Pat has over 30 years experience in the contract cleaning industry as a Group proprietor, senior Group manager and consultant. He has an excellent reputation amongst clients for providing accurate and reliable cost assessments at tender stage.

Dorothy Potocka
Tertiary Education Manager

Dorothy joined us as a Site Manager at Sydney University in 2000 and was promoted to the contract manager at the University of Technology. Dorothy holds a Masters Degree in Physical Education (Poland), a Postgraduate Diploma in Exercises for Rehabilitation (La Trobe University Melbourne) and a Diploma in Business management and Economics. She worked in rehabilitation for ten years prior to entering the cleaning industry. Her duties include supervision, training, client liaison, Quality Assurance and day to day operational duties. we have been impressed by her progress and she was very much part of the team that won several Kimberley Clark Golden Awards for Tertiary sites.

Natalia Tepsa
Employment & Training Manager

Natalia holds an Advanced International Diploma in Hotel Management. She commenced working with Swan Services in 2002. Since that time she has been promoted to the Employment & Training Manager. Natalia is responsible for inducting all prospective employees before placing them in suitable positions. This ensures quality staff meet our high standards. In addition to the above, Natalia is responsible for events, office administration and communication issues at Swan.

Ben Swan
Queensland General Manager

Ben has a Bachelor of Business (Marketing/Communications) from Bond University. His interest in wireless technology and web-based reporting will assist Swan in becoming the leader in technology driven service communication.