The quality of our service is governed by the quality of our staff. To maintain our high standards, the recruitment process is of paramount importance. All staff must complete a rigorous formal induction program and are highly trained in the maintenance of various surfaces.

As a Quality Endorsed company, Swan Services is committed to the occupational health and safety of its employees, and risk management assessment and control. To achieve this we hold weekly quality control and risk management inspections, on-site meetings and monthly senior management meetings. Our numerous Golden Service Awards for our achievements in the building services industry is a testament to our loyal team of long-standing employees.

Regular external and internal audits are required to maintain this certification. For more information about our certification please visit the SAI Global website located here

Swan as a minimum requirement will maintain up to date records, providing evidence of our adherence to the Q.A benchmark standards.

Swan has held this certification in excess of 15 years.

To view our Quality Management Systems Policy, please download the file here.